Booking status Guest lookup

Look up your booking

Enter the reference from your confirmation. No account, no password.

On your confirmation screen and in your confirmation email.
The reference from your booking confirmation, checked against the live booking system.
Search without a reference numberSign in with a one time code sent to the email address you booked with, and every booking on your account is listed with its status.Sign in with a code

Two ways in, on purpose

A reference is faster when you have it. A one time code is better when you do not, and it also shows your service history and your certificates. Neither one asks you to make a password.

Something changed?

You can reschedule from your account: sign in with a one time code and choose Reschedule on the booking. For anything else, contact the team.

Contact the team